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Impact Stories

Award highlight of Lilly’s advocacy work for Financial Inclusion

Financial Inclusion Advocate winner Ms. Lilly Namunu was lost for words when she was announced the winner at the inaugural Excellence Awards hosted by CEFI on November 22, 2024.

“Honestly, I was speechless and shared tears of joy when it was announced. All the love and positivity generated from my pain experience, to advocate for financial Inclusion has been rewarded,” said Lilly when recalling the moment her name was called out as the winner.

Ms. Numunu is the principle owner of Shualink PNG Limited, a company she registered in 2023 which focuses on Entrepreneurship and Financial Literacy Training.

She has diploma in accounting, a National Certificate III in Training and Assessment and a Certificate in Entrepreneurship and New Venture Creation from the University Of Sunshine Coast in Australia.

“I have been in a tailoring business for eight years. I started facilitating sewing trainings for women and youths in the rural communities in 2020.”

“In 2021, when I attended CEFI’s Training of Trainers training, I decide to venture into training as managing money was an important knowledge that needs to be taught. It also added value to the sewing skills training I was conducting,” she said.

The passion and commitment shown by Lilly to advocate for financial inclusion in her community and teach her people how to save and budget their money comes from her own experience of been single mother and the challenged she faced to raise her children in tough financial situations.

“My motivation to get into training was from my experiences and challenges as a single mother. I diverted the hurts and lessons learned to encouraging other women to also work towards being financially independent through the Financial Literacy trainings.”

“If I can be able to manage, the little I have, this will help me to cater for my kids and loved ones,” said the 44 year old from Milne Bay province

“On the night of the Award, I was reminded of people I visited and assisted in the remote areas. To the women who have a similar experience I have, we have the power to change a situation around to a beautiful story to tell.

“This award is a highlight of my Advocacy work, thank you CEFI,” said Lilly proudly.

Below five of Lilly’s significant milestone achieved through her financial inclusion advocacy work since 2023.

 

No.  Year Milestone Achieved Outcome
1 2024 Reached out to women in Garaina and Wau with Financial Literacy Training in June -200 participants attended the training (women, men and youths including participants with no literacy level.

– 69 MiBank personal accounts were opened

Solar lightening purchased from Solar Paygo

 

2 2024 We organized for Coconuts farmers from Kiriwina to open bank accounts -20 farmers were assisted to open MiBank accounts for the first time. There were issued bank cards and taught how to use SMS Banking services.
3 2024 Awareness and promotions made to the communities to purchase quality Solar lightening through MiBank’s loan product -10 solar lighting sets were purchased by the Wards counsellor and presented to 10 churches.
4 2023 Made awareness at the Huhu main market in Alotau for vendors to open bank accounts -20 plus  vendors were assisted to open bank accounts by our MiBank Agents
5 2023 We facilitated Financial Literacy training for MSMEs in Alotau town – (2 trainings).

 

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Impact Stories

The training pathway that set up Nellie’s business

Woman entrepreneur Nellie Allen is thankful to CEFI’s Training of Trainer’s training for providing her the opportunity to explore and implement new ideas that revived her business.

“My business was shelved for about three years until I heard about CEFI’s ToT training, and I wanted to find out if the training can help with some new ideas on how to revive my consulting business again.

“I was looking for a niche market and sure enough, the additional online trainings facilitated by CEFI really “hit the nail on the head” for me. The trainings on E- Commerce and Business Planning gave me a new insight into how I can operate my business,” revealed Nellie.

 

Nellie learnt about CEFI’s training of trainer training via social media and from talking with her close peers and before long she  attended three of training’s which included, Digital Financial Literacy, E-Commerce and Business Planning and Debt Management.

As the principal owner, she run’s a virtual office from home at Waigani in Port Moresby and uses the skills and knowledge acquired from CEFI’s training to operate her business.

“I registered my consulting business in 2019 but have not been focusing on it because I developed the interest in sewing and also, I got a full-time job.

“At the beginning of 2023, I decided to focus on my consulting business. The online trainings that CEFI facilitated was a boost for me and dream come true. The trainings set me on a new pathway especially on E-commerce and Business Planning.

“Am currently running the business myself and I have two consultants whom I engage as and when I have jobs for them. Due to financial constrain, I do not want a normal office set-up. I operate a virtual office and outsource jobs as and when I need to.”

Twenty 24 years ago Nellie registered two business, one in sewing called Swiftly Dress and one in selling known as Swift Consulting Services and decided that apart from sewing and selling, she should teach women how to sew and make an additional income stream.

“For Swiftly Dress, I sew and sell meri blouses and selling other clothes and accessories which I order online from overseas and locally as well.”

“After attending the CEFI TOT training on Financial Literacy, I decided to develop a training package which    comprised of sewing meri blouse, basic bookkeeping, pricing the product, savings and budgeting.”

“My training package has attracted a lot of interests because it is new in the market. With my professional background as an Accountant, it is very easy for me to deliver this training. I do not operate a physical shop, but I have a business Facebook page that I use to advertise and sell my products.”

“With Swift Consulting Services, I have s igned up with Xero Accounting Software as a Business Advisor/Partner and I have registered with Business Link Pacific (BLP) as a Business Advisor.

I am currently doing the Competency Test to complete the formalities in order to be published on the website. I provide accounting and taxation services, auditing and administration services and also training.”

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Impact Stories

Julie’s hardwork pays off

Thirty-nine year old Julie Aris is thankful to the Centre for Excellence in Financial Inclusion (CEFI) for certifying her to be VFLI Training of Trainers Trainer.

Julie was among 20 trainees who undertook a two week Village Farmers Livelihood Improvement (VFLI) Training of Trainers Training (VFLI) training at the Kimininga Hotel in Mt. Hagen from May 13-27, 2024.

CEFI and Market for Village Farmers Project (MVF) Project signed a Memorandum of Agreement to deliver Financial Inclusion training for profiled farming households under the project.

The MVF Project is executed by the Department of Agriculture and Livestock and implemented by Fresh Produce Development Authority. The project is funded by the International Fund for Agriculture Development and the Government of Papua New Guinea.

The project aims at improving the livelihoods of village farming households in five target provinces of PNG (Western Highlands, Jiwaka, Simbu, Eastern Highlands, Morobe and East New Britain) by facilitating their transition from semi-subsistence agriculture to market-oriented production and framing as a business.

CEFI is responsible for training the 25,000 farming households and linking them to the financial institutions in order for them to open bank accounts and have access to loans to support the growth and expansion of their farming business.

The participants are being trained to deliver financial literacy training and taught skills on how to train a group of Farming Households on Family Visioning, Managing Household Income, Budgeting, Marketing of Farm Produce, Financial Records, Banking Services, Debt Management and Farming as a Business
Twenty Participants are also given the opportunity to practice session planning, customizing and delivery. To complete their training, the participants will be assessed on their competencies to deliver Group Based Learning for Adults.

For Julie, It was not an easy journey for the mother of two who had to overcome many obstacles and challenges to look after her family and achieve her goals to educate farmers like her the basic skills to save and budget.

In order to be able to be a trainer and educate other farmers Julie knew she had to start with her own household, her own family and work her way up.

It started 11 years ago when Julie seriously thought about teaching people about financial literacy and her first training came in 2013 when she attended and completed a financial literacy training conducted by CEFI.
“I didn’t have any idea about savings and budgeting but after attending the training run by CEFI, I had a fair idea and started going out to my communities and rolling out the training,” she said.

CEFI’s financial literacy training for trainers gave Julie the confidence she needed and not long she graduated from IBBM with a microfinance certificate and landed her a job with financial institution whom she worked with until 2016.

After leaving formal employment Julie never gave up, she enrolled for her first VFLI Training of Trainers Training and that set the platform for her capsicum farming business.

She attended three more VFLI refresher trainings the following years to improve and better her skills and knowledge on educating farming households in her community on savings and budgeting.

After completing her recent VFLI training in May, Julie started to see changes in her family’s financial habits especially the way they saved and managed their household budget.

“We did not have a proper budget to follow and we spent unwisely, but after attending the trainings I started to realize what we were doing wrong and started educating my husband and children.”

“I started to see the changes slowly and realized how the trainings that I attended were starting to have a big impact on myself and my family.”

“We were more disciplined in the way were spending our money and we made wise decisions to follow a budget so we knew how our money was spent. My husband and children accepted the changes I was doing for the family because they agreed it was for the betterment of our family.

Julie’s wise decision to educate her small family paid huge dividends as this trickled down to her capsicum farm business and she able to apply the same principle on her farm business and this financially benefitted her family.

The investment in her farm produced better quality and quantity of production as a result of her trainings.

“We introduced a savings culture in our family and I saw that at the end of the week we had extra money left for savings. I applied this same teachings when I was rolling out my trainings, and told my trainees how the knowledge I acquired helped improved my family and farming business financially.

Image Captions:  Julie receiving her certificate and Julie at her vegetable farm.

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Impact Stories

Trainers determined to educate their communities to be financially independent

Improving the way people manage their finances has persuaded two financial literacy mentor’s to brush up their Trainer skills and help their respective communities become financially independent and educated.

Leo Kaptigau who runs a local consultancy firm called ‘Strategy 4 Growth’ and Margaret Vakuru, owner of Oort Finance are two different people with different backgrounds but they have the same goal to educate and train Papua New Guinean’s to be financial inclusive and literate.

The pair were among 17 participants including 11 women, who undertook second EOI ToT training from May 06-10 at the CEFI Head Office.

The 17 participant’s also successfully completed the training and received certificates certifying them to be Trainers in Financial Literacy.

CEFI’s Executive Director Mr. Saliya Ranasinghe in his congratulatory remarks during the certificate presentation, to the trainees urged them to be role models, set a good example and go back to their respective communities and pass on the knowledge acquired during their training.

Deputy Executive Directror Mr. Peter Samuel encouraged the trainers to be the eyes and ears representing CEFI on the ground and continue put into practice the lessons learned through the training.

Margaret Vakuru who is based out of Kiunga, in Western province, where majority of the people’s livelihood depends on royalty payments from the giant Ok Tedi Mine, says the local people need financial rescuing and that will be in the form of financial literacy training which she is determined to deliver.

“Back in the community that I come from, we have people that have been really dependent on Ok Tedi Mine CMCA (Community Mine Continuation Agreement) payouts and have been receiving these payouts for the last 30 years of the mines operation,” she said.

“They got used to just spending these money and they didn’t know how to save, as a result they are still struggling today with how to manage their finance and it’s a really worrying trend,” Margaret revealed.

“I have been running some trainings with the local communities, affected by the mine in Kiunga and now through the training I received from CEFI, I will use the experience, skills and knowledge I have learnt to educate my people about the importance of savings and how they can be able to do their budgeting and plan for their future,” she added.

Leo’s aim however is to introduce an online platform for SME’s to do their business through a program his currently running called SME Amazing Markets program.

“We realized that apart from us introducing technology and innovation to the SMEs, financial inclusivity is one of the very key essential skills that they need to understand and appreciate,” said Leo.

“So while we are introducing an online platform where SMEs can now sell their products, we realized that they’ll be making money, but then will they sustain themselves and grow?,” added Leo.

That question propelled Leo to attend CEFI’s ToT Training and he stated that the learnings gained from the training will be major boost for his SME Amazing Markets program.

“So that’s where we decided to attend this training so that we can not only impact them by introducing new innovations in emerging technology, but also help SME owner’s in terms of understanding basic finances, how to manage the finance, where to invest, where to save, and then eventually grow into bigger corporations to sustain our economy,” concluded Leo.

 

Photo caption: Mr. Leo Kapitigau and Margaret Vakura showing their respective certificates after successfully completing the five day ToT Training.  

 

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Impact Stories

Jessica determined to educate her people on financial literacy after successfully completing CEFI’s Training of Trainers Training.

Photo Captions:

Photo 1 – A male participant delivering a presentation during the ToT training.

Photo 2 – Group presentations during the ToT training.

Photo 3 – Jessica Kuambu receiving her certificate from CEFI Executive Director Mr. Saliya Ranasinghe.

Photo 4 – The ToT trainee participants following the mini graduation pose for a group photo with CEFI’s Executive Director Mr. Saliya Ranasinghe (sitting 3rd from right) and Deputy Executive Director Mr. Peter Samuel (sitting 2nd form right).

Photo 5 – Jessica Kuambu with proudly showing her certificate after successfully completing the ToT Training.

Photo 6 – Jessica Kuambu (middle) with her colleagues from the ENBSL, Lavini Taraika (CEO-ENBSL) and Peter Wartovo (Business Development Officer-ENBSL), who also attended the five day ToT training.

Photo 7– Group discussion activity during the ToT training.

 

April 30, 2024

Growing up in the 1990s in Bialla, West New Britain Province, a young Jessica Kuambu witnessed firsthand how people from her area spent cash recklessly without giving a single thought about saving.

The oil palm boom in the province caused an overflow of cash into the province hence Jessica to help her people one day to learn about savings.

“When I was in high school my parents had an oil palm block and during the harvesting period there were so much money floating around, people did not know what to do with it, the only thing they knew was spending it recklessly,” revealed Jessica.

“My father also had a small trade store and on weekends we would make around K80,000 to K100, 00 in cash. My parents would put all that money under their mattress and sleep on it until Monday, and go to the bank and deposit all these money,” she recalled vividly.

“During school holiday’s, going back home, I sometimes question why can’t OPIC or Hargy conduct some training to teach these people how to save their money,” thought Jessica.

This question 30 years on motivated Jessica to one day help her people know about saving and budgeting their money.

On Friday 19th April 2024, Jessica was among 31 participants certified by CEFI to be trainers in Financial Literacy.

The graduating batch were part of the first Expression of Interest-Training of Trainers training facilitated by CEFI in their Port Moresby office.

Jessica, who currently works as a Manager –Sales and Marketing with East New Britain Savings and Loans (ENBSL) in Kokopo, attended the training with two of her colleagues, CEO Lavinia Taraika and Business Development Officer Peter Wartovo.

Having an ENBSL branch in Bialla is the spring board for Jessica to use to impart the knowledge and skills she gained from the five days training, to her local community.

She revealed that there was a great need for financial inclusion activities and financial literacy programs to be implemented in local governments in the rural area.

She added they were unable to attend to the high number of request for financial literacy training due to the limited number of trainers but now that is about change following the training.

“We are increasing the number of trainers in the ENBSL, so we can go out and train many people as we can in financial literacy in all the four districts in ENB,” she said.

“We (ENBSL) are also expanding throughout the New Guinea Islands so in this capacity we are able to cover more territory not just inside ENB but in nearby provinces as well.”

For Jessica the training has equipped her well to return home and encourage her people to open bank accounts, save their money and empower them with financial freedom.

Ends.

 

 

 

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Impact Stories

Impact story 3 – Market for Village farmers

Livelihood training inspires farmer Kevin to lead money management training for young farmers.

Farmers in rural communities in Jiwaka Province rely on farming for their livelihoods, but many face challenges transitioning from semi-subsistence farming to market-oriented agribusiness. Coupled with limited financial services & products and poor money management skills, it can be overwhelming for farmers to grow and sustain their farming business.

Kevin Yehi, a lead farmer in Jiwaka is looking at addressing this issue, with his focus on youth farmers. In 2005, Kevin left formal employment in the city and headed to the province to set up his vegetable farming business. Kevin never imagined that his small farming business would one day inspire him to establish the Jiwaka Youth in Agriculture (JYIA) in Kudjip Rural Local Level Government, Angalimp South Waghi District.

“Seeing that there are decent earnings from farming the land, I decided to set up the youth association which supports young people venture into farming as a business.”

Fifteen years after the establishment, the association now supplies watermelon, capsicum and citrus fruits to the Mount Hagen Main Markets, Highlands Fresh, JP Investments, PAK Vegetables and to catering contractors. The organic produce is also sold to Porgera Mine and CPL Group through Highlands Fresh (Tininga Limited) and JP Investments.

There, however, needs to be more work on changing youth financial behaviour. Kevin explains that young farmers gain significant income from the vegetables they sell to the organised markets, but they misuse or poorly manage their income.

“My dream is to see more young people build and live in permanent houses and excel in agribusiness. I think critical money management training will help the youth manage their money well and live a fulfilling life.”

The Centre for Excellence in Financial Inclusion (CEFI) in partnership with the Market for Village Farmers (MVF) project and CARE International-PNG is training lead farmers like Kevin and other trainers to help build the capacity of rural farmers to improve their livelihoods.

Kevin was part of 25 trainers who underwent a two-week Village Farmers Livelihood Improvement Training of Trainers program in May 2021. The Village Farmers Livelihood Improvement Training addresses the attitudes often prevalent in farming households that result in women and youth unequal participation in important decision-making for the family, including managing family income and participation in training and learning opportunities.

“This training is added value for me as a lead farmer,” Kevin beams after his certificate presentation. “I can confidently train young farmers to approach farming as a family business.”

CEFI through the Market for Village Farmers Project will facilitate the access of 25,000 farming households to financial training, services and products across Western Highlands, Jiwaka, Simbu and Eastern Highlands in the Highlands region and Morobe and East New Britain provinces. CEFI will roll out money management skills, develop community-level savings and innovative lending schemes that will pave the way to support farmers to build a strong savings culture and grow their businesses into viable commercial businesses.

Market for Village Farmers (MVF) is executed by the Government of Papua New Guinea through the Department of Agriculture and Livestock (DAL) and implemented by Fresh Produce Development Agency, with funding from the International Fund for Agricultural Development (IFAD).

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Impact Stories

Impact Story 2 – Cecilia Pepson

How digital business and finance education has revived the business of a determined woman entrepreneur after the Covid19 pandemic and sparked a passion for financial inclusion in her village.

It was January 2020 and the world was on lockdown. The Novel Corona Virus had swept over the world striking down millions of people. There was a pandemic on the loose. And it was not just human lives that were affected.

The global economy had come to a standstill. Restrictions on the movement of people meant businesses could not sell goods and services.

The results would be devastating for all businesses, sectors and people alike worldwide.

Micro Small and Medium Enterprises (MSME) in Papua New Guinea were the hardest hit.

As the hold of the pandemic slowly eased and the world slowly began to re-open, many businesses would struggle to recover without help.

However, embracing innovation proved to be the game changer for many business owners in the recovery process.

Cecilia Pepson, a businesswoman in the Port Moresby Real Estate Industry, is one such case.

Originally from the Autonomous Region of Bougainville (ABG) and married to a man from the Western Highlands Province, Cecilia owns and manages the Harbor View Apartments in downtown Port Moresby.

She had a thriving business which she started in the year 2004 providing accommodation to expatriates and tourists.

Before the year 2019 ended, the looming pandemic would see all her foreign tenants packed and headed back home overseas.

Just like many MSME owners, Cecilia was not ready for that. She was not a business professional with a college education to help her respond strategically. She was just an entrepreneur that made an income from renting her apartments. As the first months of 2020 came, her revenue stream had dried up as borders were closed and the shutdown of cities became effective.

What pushed Cecilia into becoming an entrepreneur was her desire to support her husband and afford the best education they could for their children.

Her husband was a former diplomat, Ambassador Gabriel Pepson.

For ten years, her children had been exposed to quality education in Europe where her husband was posted as the PNG Ambassador to the European Union. When his term ended and the family returned to PNG, Cecilia shunned the thought of her children missing out on quality education she knew existed overseas. But to do this, the couple would need a profitable business to support them financially. The Port Moresby real estate market provided exactly what they needed.

The business had helped to accomplish her dreams of providing quality education to her children and a dependable regular flow of income. However, after fifteen (15) years in operation, the implications of the Covid19 pandemic set her business on a downward spiral.

As Cecilia contemplated her next move in 2021, a friend from the Bank of PNG suggested she enquire with CEFI for business advice.

Around that time, CEFI was about to implement “The Training and Mentoring Program for Women-Led Businesses.” An initiative by the Asian Development Bank (ADB) with funding from the Women Entrepreneurs Finance Initiative (We-Fi), the program provided virtual training on financial literacy, business planning and debt management, and e-commerce to women entrepreneurs.

An important aim of the initiative was to help women-owned businesses recover from the effects of the Covid19 pandemic.

Cecilia was ecstatic to learn about the training and quickly expressed her interest to attend the program.

Within six months of completing her training, Cecilia breathed life back into her business by applying her newfound business skills. By the end of December 2021, her e-commerce skills had brought in tenants for her apartments.

“Using the knowledge gained from the training, I was able to advertise my business online and now have five new tenants renting my apartments” Cecilia said.

Her confidence has grown as a businesswoman.

The training has also enabled her to connect with other women SME owners. The sharing of ideas and approaches to managing various challenges from others has greatly helped Cecilia with her business.

CEFI continued to track her progress. In early 2022, Cecilia was one of five (5) women entrepreneurs that benefited from debt counseling from Mi Bank initiated by CEFI.

This determined businesswoman is also the President of the Lenoke Women’s Association (LWA) of South Bougainville where she is from.

As her understanding of finance and business management increased, she began to see the importance of financial literacy and desired it for her people.

In collaboration with Mi Bank, Cecilia organised for agents to visit her village in May 2022 enabling 73 people in Lenoke to open bank accounts. Those who had mobile phones also activated mobile banking services after opening an account. This was the first time for people in her village to have access to such bank services this easily.

LWA posted on its Facebook Page in May 2022.

“Banking the unbanked…. 95% of the people in Lenoke have never been to a bank. The sheer thought of standing in long queues for hours, to be sent home every day for a week until full requirements are met is a hindrance. Cash is safely tucked into a secret space of their thatched roof until a fire guts the bush material hut. Sending their money straight into the bank is revolutionary”.

LWA is now Mi Bank’s agent serving the South Bougainville area to open more personal savings accounts.

Apart from growing her business, Cecilia now wants to partner with CEFI to expand financial literacy in her Lenoke constituency. She wants her people to receive virtually retail financial literacy training as she did.

Embracing innovation is having a ripple effect on finance inclusion expansion.

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Impact Stories

Impact Story 1 – Belinda Bakani

Belinda Bakani, hailing from Milne Bay and Central provinces, operates Classic Auto Services Ltd. alongside her partner from their residence in Korobosea, Port Moresby.

In 2021, after working at PNG Ports Corporation for 10 years, Belinda developed a keen interest in the automotive industry, although it wasn’t part of her initial plan. Initially resigning to pursue a career change, she decided to work with her partner while awaiting responses to job applications. Belinda took on a management role in the business her partner had established two years earlier.

Her responsibilities within the business primarily revolve around administration, finance, customer service, and marketing, while her partner handles the technical aspects with the assistance of other employees.

Belinda first learned about the online trainings offered by CEFI through her sister-in-law, Susan Bakani, who had also benefited from them. Upon discovering that Belinda had left her job to run the business with her partner, Susan advised her to get in touch with CEFI. Susan informed Belinda about the various training programs provided by CEFI to support women in the SME sector, enabling them to enhance and expand their businesses. Recognizing her relative newness to the business sector, Belinda found the motivation to register for and attend CEFI’s online training sessions in 2021.

Before participating in CEFI’s online trainings, Belinda had previously received training focused solely on Customer Care Services during her educational pursuits.

In July 2021, Belinda was among the 45 women in SMEs who attended the LedgerPal Training. The online training comprised three modules: Digital Financial Literacy, Business Planning & Debt Management, and E-Commerce. After completing the training, Belinda observed significant improvements in various areas:

  • Saving and reducing expenses by making informed spending decisions.
  • Enhancing budgeting skills through improved calculations and financial management.
  • Better business and financial management, expanding her knowledge in this domain.
  • Advancing marketing skills.
  • Learning from shared experiences with other WSMEs, exchanging challenges and ideas and establishing a network with like-minded individuals.

Belinda expresses gratitude for the opportunity to learn more about e-commerce. The training greatly aided her marketing and branding efforts for Classic Auto Services Ltd. She particularly utilized the Canva App, which was introduced during the training, to create a flyer to advertise for auto mechanics. This led to the successful recruitment of two young employees. At the end of 2021, Belinda utilized the same application to create a flyer offering a 10% discount on services, resulting in over 20 clients bringing their vehicles to her for servicing. The e-commerce training played a crucial role in her marketing activities as a beginner.

Belinda encourages young WSMEs, as well as existing ones, to attend the training programs offered by CEFI.

Building on her existing Certificate in General Business Administration, she took on secretarial duties for the business. Over time, she recognized the significant role she played in supporting Classic Auto Services Ltd and decided to focus her efforts accordingly. The online training programs conducted by CEFI provided valuable opportunities for Belinda to acquire skills that she could directly apply in the business.

At present, the business is thriving, thanks to Belinda’s enhanced marketing skills, which have expanded Classic Auto Services Ltd’s marketing reach. She now sends out at least 20 quotations and invoices to clients on a weekly basis. The e-commerce training has played a pivotal role in elevating their business’s visibility and public presence.

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