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Impact Stories

Trainers determined to educate their communities to be financially independent

Improving the way people manage their finances has persuaded two financial literacy mentor’s to brush up their Trainer skills and help their respective communities become financially independent and educated.

Leo Kaptigau who runs a local consultancy firm called ‘Strategy 4 Growth’ and Margaret Vakuru, owner of Oort Finance are two different people with different backgrounds but they have the same goal to educate and train Papua New Guinean’s to be financial inclusive and literate.

The pair were among 17 participants including 11 women, who undertook second EOI ToT training from May 06-10 at the CEFI Head Office.

The 17 participant’s also successfully completed the training and received certificates certifying them to be Trainers in Financial Literacy.

CEFI’s Executive Director Mr. Saliya Ranasinghe in his congratulatory remarks during the certificate presentation, to the trainees urged them to be role models, set a good example and go back to their respective communities and pass on the knowledge acquired during their training.

Deputy Executive Directror Mr. Peter Samuel encouraged the trainers to be the eyes and ears representing CEFI on the ground and continue put into practice the lessons learned through the training.

Margaret Vakuru who is based out of Kiunga, in Western province, where majority of the people’s livelihood depends on royalty payments from the giant Ok Tedi Mine, says the local people need financial rescuing and that will be in the form of financial literacy training which she is determined to deliver.

“Back in the community that I come from, we have people that have been really dependent on Ok Tedi Mine CMCA (Community Mine Continuation Agreement) payouts and have been receiving these payouts for the last 30 years of the mines operation,” she said.

“They got used to just spending these money and they didn’t know how to save, as a result they are still struggling today with how to manage their finance and it’s a really worrying trend,” Margaret revealed.

“I have been running some trainings with the local communities, affected by the mine in Kiunga and now through the training I received from CEFI, I will use the experience, skills and knowledge I have learnt to educate my people about the importance of savings and how they can be able to do their budgeting and plan for their future,” she added.

Leo’s aim however is to introduce an online platform for SME’s to do their business through a program his currently running called SME Amazing Markets program.

“We realized that apart from us introducing technology and innovation to the SMEs, financial inclusivity is one of the very key essential skills that they need to understand and appreciate,” said Leo.

“So while we are introducing an online platform where SMEs can now sell their products, we realized that they’ll be making money, but then will they sustain themselves and grow?,” added Leo.

That question propelled Leo to attend CEFI’s ToT Training and he stated that the learnings gained from the training will be major boost for his SME Amazing Markets program.

“So that’s where we decided to attend this training so that we can not only impact them by introducing new innovations in emerging technology, but also help SME owner’s in terms of understanding basic finances, how to manage the finance, where to invest, where to save, and then eventually grow into bigger corporations to sustain our economy,” concluded Leo.

 

Photo caption: Mr. Leo Kapitigau and Margaret Vakura showing their respective certificates after successfully completing the five day ToT Training.  

 

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Impact Stories

Jessica determined to educate her people on financial literacy after successfully completing CEFI’s Training of Trainers Training.

Photo Captions:

Photo 1 – A male participant delivering a presentation during the ToT training.

Photo 2 – Group presentations during the ToT training.

Photo 3 – Jessica Kuambu receiving her certificate from CEFI Executive Director Mr. Saliya Ranasinghe.

Photo 4 – The ToT trainee participants following the mini graduation pose for a group photo with CEFI’s Executive Director Mr. Saliya Ranasinghe (sitting 3rd from right) and Deputy Executive Director Mr. Peter Samuel (sitting 2nd form right).

Photo 5 – Jessica Kuambu with proudly showing her certificate after successfully completing the ToT Training.

Photo 6 – Jessica Kuambu (middle) with her colleagues from the ENBSL, Lavini Taraika (CEO-ENBSL) and Peter Wartovo (Business Development Officer-ENBSL), who also attended the five day ToT training.

Photo 7– Group discussion activity during the ToT training.

 

April 30, 2024

Growing up in the 1990s in Bialla, West New Britain Province, a young Jessica Kuambu witnessed firsthand how people from her area spent cash recklessly without giving a single thought about saving.

The oil palm boom in the province caused an overflow of cash into the province hence Jessica to help her people one day to learn about savings.

“When I was in high school my parents had an oil palm block and during the harvesting period there were so much money floating around, people did not know what to do with it, the only thing they knew was spending it recklessly,” revealed Jessica.

“My father also had a small trade store and on weekends we would make around K80,000 to K100, 00 in cash. My parents would put all that money under their mattress and sleep on it until Monday, and go to the bank and deposit all these money,” she recalled vividly.

“During school holiday’s, going back home, I sometimes question why can’t OPIC or Hargy conduct some training to teach these people how to save their money,” thought Jessica.

This question 30 years on motivated Jessica to one day help her people know about saving and budgeting their money.

On Friday 19th April 2024, Jessica was among 31 participants certified by CEFI to be trainers in Financial Literacy.

The graduating batch were part of the first Expression of Interest-Training of Trainers training facilitated by CEFI in their Port Moresby office.

Jessica, who currently works as a Manager –Sales and Marketing with East New Britain Savings and Loans (ENBSL) in Kokopo, attended the training with two of her colleagues, CEO Lavinia Taraika and Business Development Officer Peter Wartovo.

Having an ENBSL branch in Bialla is the spring board for Jessica to use to impart the knowledge and skills she gained from the five days training, to her local community.

She revealed that there was a great need for financial inclusion activities and financial literacy programs to be implemented in local governments in the rural area.

She added they were unable to attend to the high number of request for financial literacy training due to the limited number of trainers but now that is about change following the training.

“We are increasing the number of trainers in the ENBSL, so we can go out and train many people as we can in financial literacy in all the four districts in ENB,” she said.

“We (ENBSL) are also expanding throughout the New Guinea Islands so in this capacity we are able to cover more territory not just inside ENB but in nearby provinces as well.”

For Jessica the training has equipped her well to return home and encourage her people to open bank accounts, save their money and empower them with financial freedom.

Ends.

 

 

 

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Impact Stories

Impact story 3 – Market for Village farmers

Livelihood training inspires farmer Kevin to lead money management training for young farmers.

Farmers in rural communities in Jiwaka Province rely on farming for their livelihoods, but many face challenges transitioning from semi-subsistence farming to market-oriented agribusiness. Coupled with limited financial services & products and poor money management skills, it can be overwhelming for farmers to grow and sustain their farming business.

Kevin Yehi, a lead farmer in Jiwaka is looking at addressing this issue, with his focus on youth farmers. In 2005, Kevin left formal employment in the city and headed to the province to set up his vegetable farming business. Kevin never imagined that his small farming business would one day inspire him to establish the Jiwaka Youth in Agriculture (JYIA) in Kudjip Rural Local Level Government, Angalimp South Waghi District.

“Seeing that there are decent earnings from farming the land, I decided to set up the youth association which supports young people venture into farming as a business.”

Fifteen years after the establishment, the association now supplies watermelon, capsicum and citrus fruits to the Mount Hagen Main Markets, Highlands Fresh, JP Investments, PAK Vegetables and to catering contractors. The organic produce is also sold to Porgera Mine and CPL Group through Highlands Fresh (Tininga Limited) and JP Investments.

There, however, needs to be more work on changing youth financial behaviour. Kevin explains that young farmers gain significant income from the vegetables they sell to the organised markets, but they misuse or poorly manage their income.

“My dream is to see more young people build and live in permanent houses and excel in agribusiness. I think critical money management training will help the youth manage their money well and live a fulfilling life.”

The Centre for Excellence in Financial Inclusion (CEFI) in partnership with the Market for Village Farmers (MVF) project and CARE International-PNG is training lead farmers like Kevin and other trainers to help build the capacity of rural farmers to improve their livelihoods.

Kevin was part of 25 trainers who underwent a two-week Village Farmers Livelihood Improvement Training of Trainers program in May 2021. The Village Farmers Livelihood Improvement Training addresses the attitudes often prevalent in farming households that result in women and youth unequal participation in important decision-making for the family, including managing family income and participation in training and learning opportunities.

“This training is added value for me as a lead farmer,” Kevin beams after his certificate presentation. “I can confidently train young farmers to approach farming as a family business.”

CEFI through the Market for Village Farmers Project will facilitate the access of 25,000 farming households to financial training, services and products across Western Highlands, Jiwaka, Simbu and Eastern Highlands in the Highlands region and Morobe and East New Britain provinces. CEFI will roll out money management skills, develop community-level savings and innovative lending schemes that will pave the way to support farmers to build a strong savings culture and grow their businesses into viable commercial businesses.

Market for Village Farmers (MVF) is executed by the Government of Papua New Guinea through the Department of Agriculture and Livestock (DAL) and implemented by Fresh Produce Development Agency, with funding from the International Fund for Agricultural Development (IFAD).

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Impact Stories

Impact Story 2 – Cecilia Pepson

How digital business and finance education has revived the business of a determined woman entrepreneur after the Covid19 pandemic and sparked a passion for financial inclusion in her village.

It was January 2020 and the world was on lockdown. The Novel Corona Virus had swept over the world striking down millions of people. There was a pandemic on the loose. And it was not just human lives that were affected.

The global economy had come to a standstill. Restrictions on the movement of people meant businesses could not sell goods and services.

The results would be devastating for all businesses, sectors and people alike worldwide.

Micro Small and Medium Enterprises (MSME) in Papua New Guinea were the hardest hit.

As the hold of the pandemic slowly eased and the world slowly began to re-open, many businesses would struggle to recover without help.

However, embracing innovation proved to be the game changer for many business owners in the recovery process.

Cecilia Pepson, a businesswoman in the Port Moresby Real Estate Industry, is one such case.

Originally from the Autonomous Region of Bougainville (ABG) and married to a man from the Western Highlands Province, Cecilia owns and manages the Harbor View Apartments in downtown Port Moresby.

She had a thriving business which she started in the year 2004 providing accommodation to expatriates and tourists.

Before the year 2019 ended, the looming pandemic would see all her foreign tenants packed and headed back home overseas.

Just like many MSME owners, Cecilia was not ready for that. She was not a business professional with a college education to help her respond strategically. She was just an entrepreneur that made an income from renting her apartments. As the first months of 2020 came, her revenue stream had dried up as borders were closed and the shutdown of cities became effective.

What pushed Cecilia into becoming an entrepreneur was her desire to support her husband and afford the best education they could for their children.

Her husband was a former diplomat, Ambassador Gabriel Pepson.

For ten years, her children had been exposed to quality education in Europe where her husband was posted as the PNG Ambassador to the European Union. When his term ended and the family returned to PNG, Cecilia shunned the thought of her children missing out on quality education she knew existed overseas. But to do this, the couple would need a profitable business to support them financially. The Port Moresby real estate market provided exactly what they needed.

The business had helped to accomplish her dreams of providing quality education to her children and a dependable regular flow of income. However, after fifteen (15) years in operation, the implications of the Covid19 pandemic set her business on a downward spiral.

As Cecilia contemplated her next move in 2021, a friend from the Bank of PNG suggested she enquire with CEFI for business advice.

Around that time, CEFI was about to implement “The Training and Mentoring Program for Women-Led Businesses.” An initiative by the Asian Development Bank (ADB) with funding from the Women Entrepreneurs Finance Initiative (We-Fi), the program provided virtual training on financial literacy, business planning and debt management, and e-commerce to women entrepreneurs.

An important aim of the initiative was to help women-owned businesses recover from the effects of the Covid19 pandemic.

Cecilia was ecstatic to learn about the training and quickly expressed her interest to attend the program.

Within six months of completing her training, Cecilia breathed life back into her business by applying her newfound business skills. By the end of December 2021, her e-commerce skills had brought in tenants for her apartments.

“Using the knowledge gained from the training, I was able to advertise my business online and now have five new tenants renting my apartments” Cecilia said.

Her confidence has grown as a businesswoman.

The training has also enabled her to connect with other women SME owners. The sharing of ideas and approaches to managing various challenges from others has greatly helped Cecilia with her business.

CEFI continued to track her progress. In early 2022, Cecilia was one of five (5) women entrepreneurs that benefited from debt counseling from Mi Bank initiated by CEFI.

This determined businesswoman is also the President of the Lenoke Women’s Association (LWA) of South Bougainville where she is from.

As her understanding of finance and business management increased, she began to see the importance of financial literacy and desired it for her people.

In collaboration with Mi Bank, Cecilia organised for agents to visit her village in May 2022 enabling 73 people in Lenoke to open bank accounts. Those who had mobile phones also activated mobile banking services after opening an account. This was the first time for people in her village to have access to such bank services this easily.

LWA posted on its Facebook Page in May 2022.

“Banking the unbanked…. 95% of the people in Lenoke have never been to a bank. The sheer thought of standing in long queues for hours, to be sent home every day for a week until full requirements are met is a hindrance. Cash is safely tucked into a secret space of their thatched roof until a fire guts the bush material hut. Sending their money straight into the bank is revolutionary”.

LWA is now Mi Bank’s agent serving the South Bougainville area to open more personal savings accounts.

Apart from growing her business, Cecilia now wants to partner with CEFI to expand financial literacy in her Lenoke constituency. She wants her people to receive virtually retail financial literacy training as she did.

Embracing innovation is having a ripple effect on finance inclusion expansion.

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Impact Stories

Impact Story 1 – Belinda Bakani

Belinda Bakani, hailing from Milne Bay and Central provinces, operates Classic Auto Services Ltd. alongside her partner from their residence in Korobosea, Port Moresby.

In 2021, after working at PNG Ports Corporation for 10 years, Belinda developed a keen interest in the automotive industry, although it wasn’t part of her initial plan. Initially resigning to pursue a career change, she decided to work with her partner while awaiting responses to job applications. Belinda took on a management role in the business her partner had established two years earlier.

Her responsibilities within the business primarily revolve around administration, finance, customer service, and marketing, while her partner handles the technical aspects with the assistance of other employees.

Belinda first learned about the online trainings offered by CEFI through her sister-in-law, Susan Bakani, who had also benefited from them. Upon discovering that Belinda had left her job to run the business with her partner, Susan advised her to get in touch with CEFI. Susan informed Belinda about the various training programs provided by CEFI to support women in the SME sector, enabling them to enhance and expand their businesses. Recognizing her relative newness to the business sector, Belinda found the motivation to register for and attend CEFI’s online training sessions in 2021.

Before participating in CEFI’s online trainings, Belinda had previously received training focused solely on Customer Care Services during her educational pursuits.

In July 2021, Belinda was among the 45 women in SMEs who attended the LedgerPal Training. The online training comprised three modules: Digital Financial Literacy, Business Planning & Debt Management, and E-Commerce. After completing the training, Belinda observed significant improvements in various areas:

  • Saving and reducing expenses by making informed spending decisions.
  • Enhancing budgeting skills through improved calculations and financial management.
  • Better business and financial management, expanding her knowledge in this domain.
  • Advancing marketing skills.
  • Learning from shared experiences with other WSMEs, exchanging challenges and ideas and establishing a network with like-minded individuals.

Belinda expresses gratitude for the opportunity to learn more about e-commerce. The training greatly aided her marketing and branding efforts for Classic Auto Services Ltd. She particularly utilized the Canva App, which was introduced during the training, to create a flyer to advertise for auto mechanics. This led to the successful recruitment of two young employees. At the end of 2021, Belinda utilized the same application to create a flyer offering a 10% discount on services, resulting in over 20 clients bringing their vehicles to her for servicing. The e-commerce training played a crucial role in her marketing activities as a beginner.

Belinda encourages young WSMEs, as well as existing ones, to attend the training programs offered by CEFI.

Building on her existing Certificate in General Business Administration, she took on secretarial duties for the business. Over time, she recognized the significant role she played in supporting Classic Auto Services Ltd and decided to focus her efforts accordingly. The online training programs conducted by CEFI provided valuable opportunities for Belinda to acquire skills that she could directly apply in the business.

At present, the business is thriving, thanks to Belinda’s enhanced marketing skills, which have expanded Classic Auto Services Ltd’s marketing reach. She now sends out at least 20 quotations and invoices to clients on a weekly basis. The e-commerce training has played a pivotal role in elevating their business’s visibility and public presence.

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